Terms of sale
Last updated: July 11, 2026
1. Overview
These Terms & Conditions govern your use of the Velora Skin Glow website and the purchase of products through our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms, please do not use our website.
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to purchase products from our website.
3. Products
Velora Skin Glow offers premium skincare products for personal use.
We make every effort to display our products, descriptions, and images as accurately as possible. However, slight variations may occur due to screen settings, photography, or product improvements.
Results may vary depending on individual skin type, routine, and other personal factors. Product descriptions, testimonials, and marketing materials should not be interpreted as guarantees of specific results.
4. Orders
By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to refuse or cancel any order if fraud, unauthorized activity, pricing errors, inventory issues, or other unusual circumstances are suspected.
5. Order Cancellation
Orders may be cancelled within 15 minutes of purchase.
After this period, your order enters processing and can no longer be cancelled.
To request a cancellation, please contact:
6. Prices & Currency
Prices are displayed in the currency corresponding to your location whenever possible.
Final charges are processed in the currency displayed during checkout.
Velora Skin Glow reserves the right to modify prices at any time without prior notice.
7. Payment Methods
We accept major payment methods including, but not limited to:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
All payments are securely processed by trusted third-party payment providers.
8. Promotions & Discounts
Promotional offers, discount codes, and special campaigns are valid only during their advertised validity period.
Unless explicitly stated otherwise, promotions cannot be combined.
Velora Skin Glow reserves the right to modify or discontinue promotions at any time without prior notice.
9. Shipping
Shipping times, shipping costs, customs information, and delivery conditions are described in our Shipping Policy.
By placing an order, you acknowledge and accept those shipping conditions.
10. Returns & Refunds
Our return and refund conditions are described in our Refund Policy.
By placing an order, you acknowledge and accept that policy.
11. 30-Day Money-Back Guarantee
Velora Skin Glow offers a 30-Day Money-Back Guarantee under the conditions described in our Refund Policy.
This guarantee does not affect any statutory consumer rights that may apply under applicable law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Velora Skin Glow shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
Our total liability shall never exceed the amount paid by the customer for the applicable order.
13. Force Majeure
Velora Skin Glow shall not be held responsible for delays or failure to perform resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, transportation disruptions, customs delays, labor disputes, internet outages, or technical failures.
14. Intellectual Property
All content available on this website, including text, images, graphics, logos, videos, product descriptions, trademarks, and website design, is the exclusive property of Velora Skin Glow or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
15. Privacy
Your use of this website is also governed by our Privacy Policy.
16. Governing Law
These Terms & Conditions shall be governed by the laws applicable to the company operating this website, without prejudice to any mandatory consumer protection rights that may apply in the customer's country of residence.
17. Dispute Resolution
We encourage customers to contact us first so that any issue can be resolved quickly and amicably.
Nothing in these Terms & Conditions limits any mandatory consumer rights or legal remedies available under applicable law.
18. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
Velora Skin Glow